Privacy Policy

Hello from Extraclass team!

Thanks for taking the time to learn more about us and our privacy policy. We greatly respect your privacy, therefore adheres to ethical & professional standards in gathering, using & safeguarding any information provided by you. We are striving to make the best online coaching service for your money. services (collectively, “TheExtraclass”,Extraclass", "Extraclass app", "TheExtraClass app", Application" “the Site”, “website” or “the Service”) is owned & operated by Extraclass Edtech Private Limited,  incorporated under the Companies Act, 2013 (hereinafter referred to as “Company”), having its Corporate office : Level 18, DLF Building No. 5, Tower A, Phase III, DLF Cyber City, Gurgaon 122002, India

The creator of this Privacy Policy ensure our organisation commitment to your privacy & the protection of your priceless information.

Please read this privacy policy very carefully before using Extraclass services, along with the Terms of Use provided on our Website. Your use of the Website,, and application "ExtraClass" through any modes or usage of any products/service including through SD cards, mobile devices, and/or other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same. By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

Children's Online Privacy Policy

In compliance with Our Children's Online Privacy Policy, does not permit children under 3 years of age to become users without their parent or guardian's express consent and approval. By using our Site, you represent you are not under 3 years of age or have had your parent or guardian give their personal information in lieu of giving yours. No part of Extraclass web site or application is structured to serve or attract anyone under the age of 3.

Registration Data & Account Security

If you subscribe to any of Extraclass services, you will have an account and a password. Access to password-protected portions of this Site is available for only so long as you have paid all required fees to Extraclass. You are responsible for maintaining the confidentiality of your account and password and for restricting access to Extraclass material to anyone other than yourself. You agree to accept responsibility for all activities that occur under your account or password. Extraclass reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Logs and Automatically collected information

When you access ExtraClass services including not limited to website, the servers automatically record some information sent by your browser. These server logs may include information like your website request, IP address, browser type & language, the date and time of your request and one or more cookies that may uniquely identify your browser.

Personal data & Information

ExtraClass Services obtains the information you provide when you download and register for the website or Services. When you register with us, you generally provide (i) your/your ward’s name, age, email address, local address, phone number, password and your/your ward’s educational information; (ii) transaction-related information, (iii) information provided by you when you contact us for help or support; (iv) information you enter into our system when using the Services/products, such as while asking doubts, participating in discussions and taking tests.

We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. We will not differentiate between who is using the device to access the ExtraClass Services or products, so long as the log in/access credentials match with yours.

We will, at all times, provide the option to you to not provide the Personal Information or Sensitive Personal Information, which we seek from you. Further, you shall, at any time while using the Application/Services/products, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, the Company fully reserves the right not to allow further usage of the ExtraClass Services to you. We do not sell, trade or rent your information to any third party unless we have been expressly authorized by you either in writing or electronically to do so.

We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.

Electronic Communications

We may alert you by email or phone (through sms/call/E-mail) to inform you about new service offerings or other information which we feel might be useful for you. When you visit this website and when you communicate with us electronically, for example by sending us an email or ordering our products online, you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. We may retain those communications in order to process your inquiries, respond to your requests and improve our Services.

Changes in the privacy policy

As the Company evolves, our privacy policy may require updating as well to cover new situations & circumstances.  Users are advised to review this Policy regularly for any changes, as continued use of ExtraClass services is deemed approval of all changes.


Your consent to the collection, processing, and storage by of your personal information in accordance with the terms of Extraclass's Privacy Policy, which is available at You agree to comply with all applicable laws and regulations, and the terms of Extraclass Privacy Policy, with respect to any access, use and/or submission by you of any personal information in connection with this website.


Although we are committed to protecting your privacy, We cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. As a user of the Site, you understand and agree that you assume all responsibility and risk for your use of the Site, the internet generally, and the information you post or access and for your conduct on and off the Site.


All disputes involving but not limited to rights conferred, compensation, refunds, and other claims through this policy will be resolved through a two-step Alternate Dispute Resolution system.

Stage 1: Mediation. In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for sole arbitrator and in case both parties accept the proposed name, the said person shall be appointed as sole mediator. In any case, the parties are not able to reach a consensus within two proposed mediators, the Company reserves the right to decide who the final mediator is. The decision of the mediator is not binding on both parties, however, the parties in good faith will attempt to bind by the decision.

Stage 2: Arbitration. In case that mediation does not yield a result suitable or preferred by anyone of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board shall comprise three members – one appointed by each party and the third member to be nominated by the two appointed members by mutual consent. The arbitration shall be held at New Delhi, India. The proceedings of arbitration shall be in the Hindi language. The arbitrator’s award shall be final and binding on the Parties. If the dispute cannot be resolved by this two-step Alternate Dispute Resolution System, it shall be referred to the courts at Delhi, India.

Contact information

In case you have further queries or any grievances please contact undersigned:

Grievance Officer - Ms. Amita Saha


  • Corporate office : Level 18, DLF Building No. 5, Tower A, Phase III, DLF Cyber City, Gurgaon 122002, India

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